Position Overview
The Care Navigator plays a key role in supporting patients by helping them navigate the healthcare system, access resources, and stay engaged in their care. This position works closely with clinical teams, patients, and families to improve care coordination, patient experience, and continuity of services.
Responsibilities
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Serve as a point of contact for patients and families throughout their care journey
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Assist patients with understanding appointments, referrals, and next steps in care
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Support care coordination between departments and healthcare providers
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Provide patient education and resource navigation
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Conduct follow-up outreach to patients as needed
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Assist with documentation and data tracking in electronic systems
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Identify barriers to care and escalate concerns to appropriate team members
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Maintain patient confidentiality and comply with HIPAA regulations
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Collaborate with multidisciplinary healthcare teams
Qualifications
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Minimum age requirement: 18 years old
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Ability to commit to required shifts per month
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Active health care insurance through out program participation
- Minimum 2.5 GPA
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Must successfully complete background check, drug screening, health clearance, and onboarding requirements
Benefits of the Program
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Meaningful patient-facing role with real impact
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Exposure to healthcare operations and care coordination
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Professional development and training opportunities
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Supportive, team-oriented work environment
