Division Director, Robert Half

Lauren is Division Director with Robert Half, the world’s first and largest accounting and finance staffing firm. Based out of Minnesota, Lauren is more focused on the client-facing business development side of recruitment. While her team is busy with scanning resumes and screening candidates, Lauren is meeting with current and prospective clients to discuss the labor market and how her company can meet their staffing needs.

Transcript

My name is Lauren Sarles, and I'm a Division Director with Robert Half. As a Division Director I actually manage our team and our operations in Bloomington, Minnesota. My team, we have two individuals who are focused more on the candidate facing side, so recruiting in candidates, every day doing the phone screens, in-person interviews, getting them onboarded with us. Also helping with actual placements with our clients. So getting candidates in front of clients, helping with their resumes, setting up interviews, getting offers on the table. And then myself, I'm more on the client facing side, so I'm actually more on the business development front. So essentially, with that, it's gonna be more so focused on working directly with our clients on kinda consulting on labor, the labor market today, and how we can help them and partner with them in their kind of job sourcing efforts with different opportunities they're working on. I've been with Robert Half for five and a half years, so at this point I've built up a pretty nice book of business, so I would tell you a typical day for me is making my calls in the morning, following up with different clients. In the afternoon I might have a client lunch, just talking to them about different hiring trends that they're seeing right now, just sharing different trends in the market. And then also I might have a 1 p.m. coffee, a 2:00 meeting with another client, back in the office, working with my team on figuring out what other projects that they might have. And then at the end of the day we really come together to figure out what we accomplished and what we need to continue doing to grow our business. I actually represent the office team side of our business, so we specialize in staffing for administrative or customer service professionals on a contract or contract-to-hire basis. So one of our clients recently came to us 'cause they needed to hire 100 people for a call center position, so we actually had to band the team together. Everybody was helping get the calls out there, lining up the candidates, making sure that as we're working with these individuals that they feel confident in their skill set and be able to commit to the just short-term assignment it was. So we were working on that large project, so a lot of that looked like making sure that we had candidates' background checks, working through the compliance, getting them lined up to start getting them through payroll, working directly with the client to keep them updated as to where we're at with that project. And making sure that we roll it out and following up once it gets started and being on site when our candidates need us to be.

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